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Asset Management Firm – Large Institutional
eVestment Client Since 2005
Today, the institutional investment industry is one of the prime targets and areas of growth for this global asset manager and retirement plan provider. Along with this growth, however, came the need to market its products across a variety of consultant and third-party databases. The firm soon realized the amount of resources required to maintain a viable presence in the marketplace was outpacing its staff. The time and expertise required for accomplishing consistent quarterly updates of various quantitative and qualitative data across nearly 20 databases was taking a toll. The firm sought outside assistance and soon contacted eVestment to discuss a solution to the missed deadlines and data entry errors it was experiencing.
The Head of Consultant Relations appreciated that eVestment was a “consultant-agnostic,” third-party data provider. “We can use the information quite easily in marketing documents or source the information in front of any client, prospect or consultant without worrying about competitive conflicts of interest. The confidence in the data has increased dramatically, particularly in regions outside the U.S. and Europe. The coverage is continuously growing, and we have seen lots of proof of this,” said the client.
Efficient Data Entry
Before choosing eVestment Omni, the asset management firm was manually updating 120 products with over 400 share classes across 19 databases. The organization’s staff was in a constant fire-drill mode trying to meet submission deadlines and wasn’t able to keep up with the tedious quantitative data entry and attend to their day jobs. After choosing Omni Source, data entry became automated and processes were streamlined significantly. Instead of hand-keying data, the staff was able to simply submit their data to eVestment and receive progress reports of the submission efforts. The client commented, “The database entry piece has been a home run – eVestment took a difficult process and made it much easier.”
In order to be included in consultant searches, the client realized it needed 100 percent data accuracy. The firm didn’t have the expertise internally, however, to complete the submissions correctly and consistently each quarter. By implementing Omni, it experienced a reduction in the amount of errors. The holes in data that were previously commonplace no longer restricted the firm from reaching maximum exposure.
After seven years as an Omni Source client, the two executives decided to take advantage of the Omni Complete offering in 2012. Omni Complete now provides the firm with a full-service solution – an upgrade to its previous service agreement which includes access to a team of dedicated analysts who submit both quantitative and qualitative data to up to 80 databases of their choosing. As a result, the organization’s client service and sales departments were able to reallocate staff resources to more business-critical tasks.
Soon after choosing Omni for its database submission needs, the organization became interested in exploring the value of other services in the eVestment solution portfolio. With tools in the arsenal such as Analytics, Asset Flows and Advantage, the firm is able to gain enhanced insight when planning new products, as well as understand what offerings are being searched and overall asset flow trends across the globe. The client noted, “Advantage has allowed our business planning for the coming year to be very productive, especially our win-loss analysis. We also plan to use it going forward to build out much more focused prospect lists.” Overall the executives agreed the experience with eVestment has been a positive one. “We definitely see our relationship with eVestment as more than just supplier and client, but moving towards a true partnership. We are pleased to be working together and are excited to continue learning how these tools will impact our business.”
“We definitely see our relationship with eVestment as more than just supplier and client, but moving towards a true partnership. We are pleased to be working together and are excited to continue learning how these tools will impact our business.”
Head of Global Institutional Management